HQ RECOVERY — TERMS & CONDITIONS
G-Castle Recovery Ltd t/a HQ Recovery
Company No. 764903
Website: www.hqrecovery.com
Email: team@hqrecovery.com
Last Updated: 19/11/2025
- Introduction
These Terms & Conditions govern your use of HQ Recovery’s services, facilities, website, booking systems, and equipment.
- About Us
G-Castle Recovery Ltd t/a HQ Recovery
Company No. 764903
Email: team@hqrecovery.com
Website: www.hqrecovery.com
- Services Provided
Sauna, cold plunge, compression boots, recovery equipment, and recovery room access.
- Eligibility & Age Requirements
18+ only. Waiver and Health Commitment Statement required.
- Health & Safety Requirements
You confirm acceptance of the Health Commitment Statement. Use all facilities at your own risk.
- Booking Policy
All bookings made online. Full payment required via Stripe. Confirmation sent via SMS/email/WhatsApp.
- Cancellation & Rescheduling Policy
Cancellations allowed up to 12 hours before the session. Late cancellations + no-shows are non-refundable.
- Facility Rules
Follow all safety instructions. No alcohol, drugs, disruptive behaviour, or misuse of equipment.
- Personal Property
HQ Recovery is not responsible for lost, stolen, or damaged property.
- Assumption of Risk & Liability Waiver
You use all equipment at your own risk. HQ Recovery is not liable for injuries or illnesses except where prohibited by law.
- Limitation of Liability
Liability is limited to the amount paid for the service.
- Privacy & Data Protection
Processed in accordance with our Privacy Policy at www.hqrecovery.com/privacy-policy.
- Communications
You agree to receive service communications. Marketing communications require consent.
- Gift Cards, Credits & Packages
Non-refundable; may have expiry dates.
- Damage to Property
Users may be charged for intentional or negligent damage.
- Suspensions & Refusals of Service
HQ Recovery may refuse service for rule violations, intoxication, or unsafe behaviour.
- Changes to Services
Services, pricing, and terms may change at any time.
- Governing Law
These Terms are governed by Irish law.
- Contact
team@hqrecovery.com
G-Castle Recovery Ltd t/a HQ Recovery
Company No. 764903